Refund Policy
Elligibility
Items can be returned within 14 days of delivery if they are damaged, unauthentic, or different than described by seller
Process
- Buyers must initiate the return process by contacting SellVNTG support within 14 days of receiving the item.
- Once the return is approved, a prepaid return shipping label will be provided for domestic returns. International customers are responsible for return shipping costs.
- Refunds or store credits will be processed within 5-7 business days of receiving the returned item.
Conditions
- Items must be in their original, unworn, unaltered, and unwashed condition.
- Seller’s who mark their items as “final sale” do not offer returns
- Defective items must be reported with photos for verification.
By adopting this policy, SellVNTG ensures a fair and transparent process for handling returns and refunds, aligning with industry standards and building trust with both buyers and sellers.